Prep
Collect current contact list
Divide contact list into stakeholder types
- Do we have enough of each stakeholder type?
- Who is our target demographic?
Thematic Analysis
Develop list of a priori themes for each stakeholder type
End Users
- Stigma
- will people where it
- will people pay for it, targeting 300usd
- proper housing?
EMS (outsized value to other stakeholders) (National Highway Traffic Safety Administration)
- How would this help?
- Could this connect to 911 services?
Insurance (payers)
- Why would they want to pay for this?
- Who are the influencers
- will people pay for it
- what is worth insuring?
- what device requirements are there?
- Medicare and Medicaid, states make the decisions
- Private insurance would be nation wide
- reimbursement codes exist for this device from massimo halo covered by insurance
Customers
- People in rehab might not want to be seen with a device
- people in rehab have a higher chance of overdose because of reduced tolerance
Perform interviews
Understand other methods that could be used for richer data
- longitudinal studies
- journal studies
Code the data
Develop Themes
Post Thematic Analysis
Affinity diagramming session
Use quantitative techniques to validate themes
Develop several personas for specific stakeholder types
Develop Design Principles
Design Visioning
- Wall-Walk workshops
- Visioning workshops
- Product concept workshops