Contextual Design

Perform the interviews

Healthcare BI Contextual Design Interview Template

Process the Interviews

Build Models

Gathering Quotes

I would be fearful it [working in lens] would convey incompetence [I’d rather use Python]

We want to quantify the juice [savings] and the squeeze [level of effort]

How Might We...

  • Help Users Skip All the Code Based Middle Steps?
  • Turn Insights into composable Data Journals
  • Move from “Guess and Check” to Embedded Muscle Memory
  • Make the Easy Things Discoverable

Wireframing Solutions

Bringing in the Pixels

Just Make It Pretty

Moving to a Design Sprint Model of Work

Sketch. Develop concepts and sketches with a focus on look and feel. Create several sketches to choose from.

  • Look through research for use-cases
  • Identify edge cases, create model of business logic
  • Find design patterns in the wild
  • Replicate the current design in Figma
  • Setup calls with experts
  • Sketch ideas of various scope

Decide the right fit for dev cost to implement, impact on other modules, impact on design system.

  • Mix and match elements from different sketches
  • Investigate cost to build
  • Socialize with stakeholders

Build. From sketches to pixel-perfect clickable prototypes.

  • Redesign with current system
  • Improve aesthetics
  • Build testable prototypes

Test. Understand if improved look and feel meet the expectations of users and validate improvements in design.

  • A/B testing between new design and current implementation
  • Validate improvement with stakeholders

Review. Discuss test results and prep for hand-off to development.

Ship. Conversation with development to understand needs

Having the client say what the market value is